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Download mandatory update issue
Posted: Sat Feb 18, 2023 10:08 am
by Rappers
Hi
I have downloaded the mandatory update today (Feb 18th) and when I try to access the game an icon appears saying I must download the mandatory update!
I have downloaded it several times and rebooted my computer but the problem still exists.
Any suggestions please?
Thank in advance - Rappers
Re: Download mandatory update issue
Posted: Sat Feb 18, 2023 10:36 am
by budweiser
Similar problem mate. I download the exe file but Windows just won't launch it
Re: Download mandatory update issue
Posted: Sat Feb 18, 2023 11:49 am
by Rappers
Thanks Bud, for confirming it's not just me (PICNIC).
Hopefully someone from the technical dept will look into the matter and advise what the solution is.
Regards
Rappers
Re: Download mandatory update issue
Posted: Sat Feb 18, 2023 1:09 pm
by budweiser
I'm running Windows 11 Home 22H2 by the way
Re: Download mandatory update issue
Posted: Sat Feb 18, 2023 4:10 pm
by Ffocsi
I was having the same issue but I've managed to get it working now.
It was automatically downloading in microsoft edge and showing up as a crdownload not an exe file. So, I removed the old version snooker q version from my laptop and then downloaded it with chrome and it has worked properly now and installed no problem. It may work for you.
Re: Download mandatory update issue
Posted: Sun Feb 19, 2023 11:24 am
by budweiser
Didn't work I'm afraid mate. I'm using Chrome anyway and then booting the completed .exe file from the DOWNLOADS folder after uninstalling the previous version.
I guess I'm off the game now until the next version comes along.
Re: Download mandatory update issue
Posted: Wed Feb 22, 2023 4:58 pm
by MRaja
Hi Budweiser,
Apologies for the issues with the latest version.
Until we get that sorted, you can download the previous version (0.1.666) here:
https://snookerq.com/download/SnookerQS ... .1.666.exe
It will let you play as normal but without the latest features. This is a temporary solution until we can find a permanent fix.
Re: Download mandatory update issue
Posted: Thu Feb 23, 2023 6:53 am
by budweiser
This works good and I'm now back in action. Many thanks my friend - I was getting bored of online poker and glad to be back playing a proper game again! I will watch out for future updates.