Download mandatory update issue

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Rappers
Posts: 8
Joined: Mon Jan 23, 2023 2:59 pm

Download mandatory update issue

Post by Rappers »

Hi

I have downloaded the mandatory update today (Feb 18th) and when I try to access the game an icon appears saying I must download the mandatory update!

I have downloaded it several times and rebooted my computer but the problem still exists.

Any suggestions please?

Thank in advance - Rappers

budweiser
Posts: 8
Joined: Sun Feb 27, 2022 11:08 am

Re: Download mandatory update issue

Post by budweiser »

Similar problem mate. I download the exe file but Windows just won't launch it

Rappers
Posts: 8
Joined: Mon Jan 23, 2023 2:59 pm

Re: Download mandatory update issue

Post by Rappers »

Thanks Bud, for confirming it's not just me (PICNIC).

Hopefully someone from the technical dept will look into the matter and advise what the solution is.

Regards

Rappers

budweiser
Posts: 8
Joined: Sun Feb 27, 2022 11:08 am

Re: Download mandatory update issue

Post by budweiser »

I'm running Windows 11 Home 22H2 by the way

Ffocsi
Posts: 1
Joined: Sat Feb 18, 2023 4:07 pm

Re: Download mandatory update issue

Post by Ffocsi »

I was having the same issue but I've managed to get it working now.

It was automatically downloading in microsoft edge and showing up as a crdownload not an exe file. So, I removed the old version snooker q version from my laptop and then downloaded it with chrome and it has worked properly now and installed no problem. It may work for you.

budweiser
Posts: 8
Joined: Sun Feb 27, 2022 11:08 am

Re: Download mandatory update issue

Post by budweiser »

Didn't work I'm afraid mate. I'm using Chrome anyway and then booting the completed .exe file from the DOWNLOADS folder after uninstalling the previous version.
I guess I'm off the game now until the next version comes along.

MRaja
Posts: 24
Joined: Fri Nov 26, 2021 9:07 am

Re: Download mandatory update issue

Post by MRaja »

Hi Budweiser,

Apologies for the issues with the latest version.
Until we get that sorted, you can download the previous version (0.1.666) here:
https://snookerq.com/download/SnookerQS ... .1.666.exe

It will let you play as normal but without the latest features. This is a temporary solution until we can find a permanent fix.

budweiser
Posts: 8
Joined: Sun Feb 27, 2022 11:08 am

Re: Download mandatory update issue

Post by budweiser »

This works good and I'm now back in action. Many thanks my friend - I was getting bored of online poker and glad to be back playing a proper game again! I will watch out for future updates.

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