Many thanks SquaredCue........i've been through the full process...Log off/log on....re-boot computer umpteen timesbut still no joy....Internet connection is absolutely fine.....I'll keep trying...

I've tried to message 'tech. dept' but after posing my original question to them, I'm then asked to confirm that I'm human.......BUT HOW !!!! ?

I'm trying to login to play, but all I get is 'search' and then nothing else.
It's been like this all day.

Can anybody help please.